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wiki_en:pc_wallet_faq

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wiki_en:pc_wallet_faq [2019/09/03 13:07]
warashi [I tried to start the wallet, but the message "Cannot get lock" is displayed and the wallet cannot be started]
wiki_en:pc_wallet_faq [2019/12/18 01:47] (現在)
warashi [Wallet display trouble]
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 ====== PC wallet FAQ ======= ====== PC wallet FAQ =======
  
-===== Items related to display and windows =====+===== Wallet trouble =====
 \\ \\
  
行 15: 行 15:
 **Answer** **Answer**
  
-  * The wallet window may be in "Off the screen" condition. Try the following methods:+  * The wallet window may be in "Out of the screen" condition. Try the following methods:
     - Place the mouse cursor on the wallet icon on the taskbar and wait for 1-2 seconds     - Place the mouse cursor on the wallet icon on the taskbar and wait for 1-2 seconds
     - Right-click on the displayed wallet preview     - Right-click on the displayed wallet preview
行 29: 行 29:
 \\ \\
 **Question** **Question**
-  * Started the wallet, but there is no response, and nothing can be done.+  * Started the wallet, wallet displayed on screen, but there is no response, and nothing can be done.
  
 **Answer**\\ **Answer**\\
 \\ \\
 VIPS wallet has not completed blockchain synchronization VIPS wallet has not completed blockchain synchronization
-  * After starting the wallet, blockchain synchronization is required. In this case, the screen display may stop responding until synchronization is complete.+  * After starting the wallet, blockchain synchronization is required. In this case, wallet screen display and may stop responding until synchronization is complete.
   * You will be able to operate wallet once synchronization is complete. Please wait.   * You will be able to operate wallet once synchronization is complete. Please wait.
  
   * (Tips)   * (Tips)
-      * To check if the synchronization is progressing, check the update date of the following file. If it is the latest date and time, synchronization is progressing.+      * To check if the synchronization is progressing, check the update date of the following file. Open log file and scrall dwon to the end of file. If it is the latest date and timestamps, synchronization is progressing.
           * (For Windows) %appdata%\VIPSTARCOIN\debug.log           * (For Windows) %appdata%\VIPSTARCOIN\debug.log
 +          * (For MAC) $HOME/Library/Application\ Support/VIPSTARCOIN/debug.log
 +      
       * If synchronization is not progressing, add a peer according to the contents of the [[wiki:sync_trouble|“Synchronization will not end”]] page.       * If synchronization is not progressing, add a peer according to the contents of the [[wiki:sync_trouble|“Synchronization will not end”]] page.
      
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 ==== I tried to start the wallet, but the message "Cannot get lock" is displayed and the wallet cannot be started ==== ==== I tried to start the wallet, but the message "Cannot get lock" is displayed and the wallet cannot be started ====
 +\\
 **Question** **Question**
   * I tried to start the wallet, but the following message appears like that and I cannot start it.   * I tried to start the wallet, but the following message appears like that and I cannot start it.
行 56: 行 59:
 \\ \\
 The lock file remains in the specified folder, and it is in case of the same state as double startup The lock file remains in the specified folder, and it is in case of the same state as double startup
-  * 以下のファイルを削除してください。 +  * Delete the following file, and then restart wallet. 
-      * (Windowsの場合) %appdata%\VIPSTARCOIN\.lock+      * (For Windows) %appdata%\VIPSTARCOIN\.lock 
 +      * (For MAC)$HOME/Library/Application\ Support/VIPSTARCOIN/.lock 
 +\\ 
 +\\ 
 +\\ 
wiki_en/pc_wallet_faq.1567483669.txt.gz · 最終更新: 2019/09/03 13:07 by warashi